The business responsible for your information
Tanagrat Limited (company number 15225057) is responsible for personal information collected through this website. You can contact us at contact@tanagrat.com.
Information you send us
When you send an enquiry we collect the details you enter: your name, company, email address, optional phone number, project location, products required, approximate quantities, planned dates, sample needs and project description.
We do not ask for payment details through this website.
Replying to your enquiry
We use your details to reply to your enquiry, discuss suitable products and prepare a quotation. We do not sell your information or use it for unrelated marketing.
We process this information because it is necessary to take steps at your request before a contract, and for our legitimate interest in responding to business enquiries.
Service providers
This website and its enquiry emails are delivered using Cloudflare, which also provides the spam check on the contact form. These providers process information on our behalf to run the service.
Retention
We keep enquiry details only for as long as needed to deal with your enquiry and any resulting order, and as required for accounting and legal purposes.
Access, correction and complaints
You can ask us to access, correct or delete the personal information we hold about you by emailing contact@tanagrat.com. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.